avid hotels - Melbourne - Viera, an IHG Hotel

Super Clean. Great, helpful and friendly staff. Breakfast was sufficient. It is not a waffle place which is good. Sheila set up the breakfast and made sure that it was well stocked and super clean. She was diligently mindful EVERY single time a guest used the area. She was always wiping up and cleaning and is a Fantastic Employee who REALLY CARES about what she is doing. I would hire her in a second as she is more capable and skilled than what she is doing and she does not complain or even hint at any problem. She never complained and was always happy and a joy to talk with. The front desk staff, all of them, also were the same. Every other hotel I have ever been to from the lower to higher priced hotels (Hampton Inn to Marriott and more) you could just feel that they were just there to get paid and do nothing extra. The staff must have been well chosen, trained and paid well or all 3. In addition the room was huge for a hotel room. More than enough space and if one was to have a party or gathering in that room, more than 15 would fit comfortably. Obviously not the bed or furniture but Wanted to indicate the shear square footage of space available. Many hotel rooms would barely have the square footage of the Avid bathroom. Probably too much space if that is possible. All around 10 stars for a clean, spacious, centrally located, easy to get to with courteous staff that makes the stay more personable, more homey. We will be using this Brand with comfort when we travel back or elsewhere

The room and hotel lobby were modern, new, and clean. The front desk person was pleasant and accommodating. The breakfast was average, minimum, and ran out of the main breakfast staple causing a sizable delay in waiting. It was good for any in a hurry but not substantial in any way.

We stayed here to visit the Kennedy Space Centre and Cocoa Beach so the location was perfect. The hotel is modern and clean. Our room was comfortable and quiet. The breakfast is also included which was a very good surprise as the options were better than expected. Staff was also welcoming and efficient.

The staff was extremely friendly. Complimentary breakfast and the all-day tea/coffee bar were great. Loved being able to go down and make a cup of tea late in the afternoon.

The location was perfect for visiting friends in IRCC. All of the staff were very kind, friendly and fun to speak with... Please reward the staff at this hotel for the highest marks in your system. They were fun, kind and generous.